Popp Media
Work/Citywide Pools LA/Agents that run it all
Citywide Pools LA · Agents

Agents that run it all

The agents that answer, book and follow up — so the two websites keep working while the owner is at a pool.

ClientCitywide Pools LA
IndustryPool service · Los Angeles
Kind of workAgents
Status
Live Running for the client today
“Citywide Pools, this is the booking line — I’m an assistant. What can I set up?”

The story

01

The problem

Missed calls were missed jobs, and every booking or follow-up needed a person.

02

What we built

Two voice agents on Citywide’s existing number, plus the crew of bots behind the site and the SaaS.

03

How it runs now

Calls get answered and booked, the odd one goes to a person, and the bots handle follow-ups, checks and posting.

What Popp did — and can do for you

✓
Two voice agentsAnswer the number, book the slot, say they’re a bot
✓
Booking into the SaaSCalls turn into real jobs on the schedule
✓
Hand-off to a personThe odd call goes straight to the owner
✓
Follow-upsConfirmations and reminders go out on their own
✓
Checks + uptimeGUARD and PROOF watch both sites
✓
Agents on shift 24/7Nights and weekends included

About the client

Citywide Pools LA cleans and cares for pools across Los Angeles. The owner needed more than a website — he needed the whole business to run without him chasing it.

Live demo

Peek inside a client portal.

Sunny Side Pools is made up. It is the real portal — look around; nothing you click is saved.